Privacy Policy

Effective as of February, 2017

What the EscapeSeat Privacy Policy Covers

The Privacy Policy covers our treatment of personally identifiable information that we collect when you are on a site, web portal or web pages operated or owned by EscapeSeat, and when you use our services. When using a EscapeSeat site, you may also use the services offered by other parties. In particular, payment systems are provided by third parties and the information you provide to facilitate payment are collected by such third parties and not EscapeSeat. This EscapeSeat Privacy Policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. Please check the privacy practices of these other companies or persons (if any) to understand how they treat the personally identifiable information that you provide to them and contact them if you have any concerns.


Information Collection and Use by EscapeSeat

We collect personally identifiable information when you create an account with us or register to receive email newsletters or other offers and promotions. Once you register with us, theoretically you are no longer anonymous to us. In addition, we automatically receive and record information on our server logs from your browser including your IP address, EscapeSeat cookie information and the page you requested. We use information for three general purposes: to customise the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products by sending you e mail alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about EscapeSeat, our subsidiaries or selected business partners.

Opt Out from Marketing Information

Any email we send to you will contain an easy automated unsubscribe link so that you can opt-out of the subscription. Simply follow the indications in the email.

  • Information Sharing and Disclosure by EscapeSeat

    We will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people only when:

    • We have your consent to share the information;
    • We need to share your information to provide the product or service you have requested;
    • We need to send the information to companies who work on behalf of us to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
    • We respond to subpoenas, court orders or legal process; or
    • We find that your actions on our web sites violate the EscapeSeat Terms of Service, or any of our usage guidelines for specific products or services.

  • Cookies and Opting Out from the Use of Cookies

    Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies allow a website to recognize your device. Cookies are used for many reasons, such as letting you navigate between pages efficiently, remembering your preferences, and generally to improve your user experience. Cookies are also used to ensure that advertisements you see online are more relevant to you and your interests. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.


Ad Networks and “Re-Marketing”

EscapeSeat utililses third party vendors, including Google and Double Click, to collect non-personal information in the form of user and usage metrics when you use a EscapeSeat Site. In particular, EscapeSeat uses the Google Analytics Display Network Impression Reporting feature. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information. The third party analytics companies who collect information on the EscapeSeat Site(s) may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies. EscapeSeat works with third party companies to help us tailor advertising that we think may be of interest to you based on your use of a EscapeSeat Site and to otherwise collect and use data about your use of a EscapeSeat Site. These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on a EscapeSeat Site and on third party websites. Each of these companies use this cookie information according to their own privacy and security policies. If you do not wish to have this information used for the purpose of serving you targeted ads, you may opt-out as indicated in below. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads. Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Network ads. In addition, you can also prevent your data from being collected or used by Google Analytics using Google Analytics’ currently available opt outs for the web. You can also opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.


Changes to this Privacy Policy

We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages. You agree that such posting will constitute sufficient and adequate notice to you of the changes. You agree that your continued use of our products or services after such amendment will constitute your acceptance of and agreement to be bound by the modified policy.


Questions or Suggestions

If you have questions or suggestions email us at info@escapeseat.com

Only the English version of the terms of use is legally binding. Translations have been provided purely for user convenience. In the event of discrepancy between a translation and the English master, the English master prevails. Use of EscapeSeat is subject to the terms of use outlined below. Please read the terms of use carefully before using EscapeSeat: By using EscapeSeat you agree to these terms of use. This terms of use agreement ("agreement") sets forth the legally binding terms for your use of EscapeSeat Services. By using the EscapeSeat Services, you agree to be bound by this Agreement, whether you are a "Visitor" (which means that you simply browse the EscapeSeat Website), or a "Member" (which means that you have registered with EscapeSeat). The term "User" refers to a Visitor or a Member. You are only authorised to use EscapeSeat Services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to this Agreement. If you wish to become a Member, communicate with other Members and make use of EscapeSeat Services, you must read this Agreement and indicate your acceptance during the Registration process. The content and information on this website and mobile applications (including, without limitation, price and availability of travel services), as well as the software and infrastructure used to provide such content and information, is proprietary to EscapeSeat A/S (“EscapeSeat”) or its affiliates, suppliers, and providers. EscapeSeat may modify this agreement from time to time and such modification shall be effective upon posting by EscapeSeat on the EscapeSeat website. You agree to be bound to any changes to this agreement when you use the EscapeSeat services after any such modification is posted. It is therefore important that you review this agreement regularly to ensure you are updated as to any changes.

Description of service

EscapeSeat provides users with tools and resources for searching, planning and sharing travel services, including online collaboration tools and search services now available or hereafter developed, including without limitation any software incorporated into such tools and services (the "service"). EscapeSeat is not a travel agent or merchant. After completing a search on EscapeSeat, you can choose to be transferred to the third-party web- or mobile site of the vendor you have selected, where a booking may be completed. EscapeSeat is not responsible for the terms of use or the privacy policy of the web- or mobile sites where you complete your booking. EscapeSeat strongly recommends that you read the terms of use and privacy policy of the vendor’s web- or mobile sites. EscapeSeat is not responsible for collecting or remitting taxes in connection with your purchases of products and services from these third party travel providers. You understand and agree that the Service is provided "as-is" and that EscapeSeat assumes no responsibility for the timeliness, deletion, service delivery problem, or failure to search, store any user information, user communications or personalisation settings. EscapeSeat is a complimentary service for your personal and non-commercial use. You may not access EscapeSeat using automated processes, even if this is for personal use.

Use of copyrighted materials/trademarks

Any materials on this website or app, including without limitation any documentation, content, text, data, graphics, images, interfaces or other materials or works of authorship, (the "Materials") are copyrighted materials owned by or licensed to EscapeSeat. All rights are reserved. The Materials contain trademarks, service marks and trade names which are owned by EscapeSeat and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names of third parties which are owned by their respective owners. Except as otherwise noted in the website or the apps, you are hereby authorised to view, download, cache, copy, and print the Materials, subject to the following conditions: (1) Any copy of the Materials or portion thereof must include the EscapeSeat copyright notice. (2) EscapeSeat reserves the right to revoke such authorisation at any time, and any such use by you shall be discontinued immediately upon notice from EscapeSeat.

We do not sell Travel Products

Our Website is a travel search engine. EscapeSeat does not provide, own or control any of the travel services and products that you can access through Our Website, such as flights, accommodations, rental cars, packages, or travel insurance (the “Travel Products”). The Travel Products are owned, controlled or made available by third parties (the “Travel Providers”) either directly (e.g. airline) or as an agent (e.g. online travel agency). The Travel Providers are responsible for the Travel Products. The Travel Provider’s terms and privacy policies apply to your booking so you must agree to, and understand those terms. Further, the terms of the actual travel provider (airline, hotel, tour operator, etc.) apply to your travel, so you must also agree to and understand those terms. Your interaction with any Travel Provider accessed through Our Website is at your own risk and EscapeSeat does not have any responsibility should anything go wrong with your booking or during your travel. The display on Our Website of a Travel Product or Travel Provider does not in any way imply, suggest, or constitute a recommendation by EscapeSeat of that Travel Product or Travel Provider, or any sponsorship or approval of EscapeSeat by such Travel Provider, or any affiliation between such Travel Provider and EscapeSeat. EscapeSeat hosts content, including prices, made available by or obtained from Travel Providers. EscapeSeat is in no way responsible for the accuracy, timeliness or completeness of such content. Since EscapeSeat has no control over the Travel Products and does not verify the content uploaded by the Travel Providers, it is not possible for us to guarantee the prices displayed on Our Website. Prices change constantly and additional charges (e.g. payment fees, services charges, checked-in luggage fees, local taxes and fees) may apply, so you should always check whether the price asked for a booking is the one you expected. More details here. Some Travel Products may also be sold in another currency than the one preset or chosen by you for the display of the search results. Our currency conversion is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary and your payment provider (e.g. your credit card company) may charge conversion fees and apply another date’s currency rate.

Booking through EscapeSeat

if you make a booking through Our Website for Travel Products, that booking is made with the Travel Provider named on the booking page and Our Website only acts as a user interface. Accordingly EscapeSeat has no responsibility for the booking or the Travel Product because EscapeSeat has no involvement in creating the description of the Travel Product, in defining the price and any fees, and in providing the Travel Products that you book. If you have any issues or disputes around your booking and/or the Travel Product, you agree to address and resolve these with the Travel Provider and not with us.

Hyperlinks to this website

You are granted a limited, nonexclusive right to create a "hypertext" link to the home page of this website or app provided that such link does not portray EscapeSeat or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time for any reason whatsoever. You may not use, frame, or utilise framing techniques to enclose any EscapeSeat trademark, logo or trade name or other proprietary information including the images found at the website, the content of any text or the layout/design of any page or any form contained on a page without the express written consent of EscapeSeat.

Content submitted for inclusion on or for distribution through EscapeSeat

You acknowledge that you are responsible for the information, photographs, graphics, messages, content and other material that you upload, post, email or otherwise submit to the website or the app or make available using the service, and that you have full responsibility for each of your submissions, including its legality, reliability, appropriateness, originality, and copyright. EscapeSeat does not claim ownership of content (including photos and graphics) you submit or make available for inclusion as part of our travel content. However, with respect to travel content you submit or make available for inclusion as part of EscapeSeat’s travel content, you grant EscapeSeat a world-wide, royalty free, and non-exclusive license to use, distribute, reproduce, modify, adapt, and publicly display such content for the purposes of providing and promoting the destination to which such content was submitted. This license exists only for as long as you elect to continue to include such content on the service and will terminate at the time you remove or EscapeSeat removes such content from the service. You agree to provide a world-wide, royalty free, non-exclusive, and irrevocable license to use, distribute, reproduce, modify, adapt, publicly display, and sublicense content (including photos and graphics) you submit or make available for inclusion in "publicly accessible" areas of the service. "Publicly accessible" areas of the service are those areas that are intended by EscapeSeat to be available to the general public including travel content where the option to share travel content with the public has been selected. Publicly accessible areas do not include travel content that you have selected to keep as your favourite travel content. EscapeSeat does not control the content posted by third parties via the service and, as such, does not guarantee the accuracy, integrity or quality of such content. You understand that by using the service, you may be exposed to content that is offensive, indecent, or objectionable. Under no circumstances will EscapeSeat be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the service.

Modification of service

EscapeSeat reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently the service (or any part thereof) with or without notice. You agree that EscapeSeat shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.

Termination

You agree that EscapeSeat may, at its sole discretion and without prior notice, immediately terminate your profile and access to the service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of these terms of use or other EscapeSeat agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) you have engaged in fraudulent or illegal activities, and/or (h) non-payment of any fees owed by you in connection with the services. Termination of your profile includes (a) removal of access to all offerings within the service, including but not limited to your travel itineraries, (b) deletion of your password and all related information, files, and content associated with or inside your account (or any part thereof), and (c) barring further use of the service. Further, you agree that all terminations for cause shall be made in EscapeSeat's discretion and that EscapeSeat shall not be liable to you or any third-party for any termination of your profile or access to itineraries created using the service.

Liability disclaimer

Your use of the service is at your sole risk. The service is provided on an "as-is" and "as available" basis. EscapeSeat expressly disclaims all warranties of any kind. EscapeSeat makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the service will be corrected. The information, software, and services on the website or in the app may include inaccuracies or typographical errors. In particular, EscapeSeat and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of hotel, airline, and other travel products displayed on this website or app (including, without limitation, photographs, list of hotel amenities, general product descriptions, much of which information is provided by the respective suppliers. Hotel ratings displayed on this website or in the app are intended as only general guidelines, and EscapeSeat and its affiliates do not guarantee the accuracy of the ratings. EscapeSeat and/or its suppliers may make improvements and/or changes on this website or in the app at any time. EscapeSeat makes no representations about the suitability of the information, product, and services contained on this website or in the app for any purpose, and the inclusion or offering for sale of any product or service on this website or in the app does not constitute an endorsement or recommendation of such products or services by EscapeSeat. All such products and services are provided without warranty of any kind. EscapeSeat, its affiliates, and/or their respective suppliers hereby disclaim all warranties and conditions with regard to this information, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. EscapeSeat suppliers, including without limitation airlines, hotels, travel agencies and tour operators, providing travel or other services for or through EscapeSeat are not agents or employees of EscapeSeat. EscapeSeat makes no warranties or guarantees with regard to the services provided by third party suppliers. EscapeSeat is not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. EscapeSeat has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure, or other causes beyond its direct control, and it has no responsibility for any additional expense, omission, delays, re-routing, or acts of any government or authority. In no event shall EscapeSeat and its suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website or app or with the delay or inability to use this website or app, or for any information, software, products, and services obtained through this website or app, or otherwise arising out of the use of this website or app. Notwithstanding the foregoing, in no event will the total, cumulative liability of EscapeSeat (or its agents or suppliers) for damages under this agreement exceed the amounts earned by EscapeSeat for the product or service giving rise to such damages.

Indemnification

You agree to defend, indemnify and hold EscapeSeat harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature including but not limited to legal and accounting fees, brought by (i) you or on your behalf in excess of the liability described above; or (ii) by third parties arising out of content you submit, post, transmit, or make available through the EscapeSeat website or app, your use of the service, (iii) any third party arising out of your use of the service or the use of the service by any person using your profile and/or password, or (iv) by third parties arising out of your breach of these terms of use, or your violation of any law or the rights of a third party.

No unlawful or prohibited use

As a condition of your use of this service, you warrant that you will not use the service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. EscapeSeat encourages you to use our Trip Sharing and Planning services as long as you follow the EscapeSeat terms of use and EscapeSeat's prohibition of spamming and inappropriate content. In particular, it is prohibited to use EscapeSeat's computer systems to transmit unsolicited material except for the legitimate purpose of sharing trip itineraries. Violations of our Terms of service and spam policy may result in legal action against you and the termination, without notice, of your EscapeSeat profile and all information and itineraries associated with it EscapeSeat does not waive any rights by the failure to enforce this policy in every instance in which it might apply. You agree to not use the EscapeSeat website or app to: Upload, post, email, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable; Impersonate any person or entity, including, but not limited to, a EscapeSeat official or travel supplier, or to falsely state or otherwise misrepresent your affiliation with a person or entity; Upload, post, email, or otherwise make available any content that you do not have a right to make available; Upload, post, email, or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail", "spam", or any other form of solicitation; Upload, post, email, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service. You acknowledge that EscapeSeat may or may not screen content, but that EscapeSeat has the right (but not the obligation) at its discretion to screen, refuse, or move any content that is available via the service. Without limiting the foregoing, EscapeSeat and its designees shall have the right to remove any content that violates these terms of use or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by EscapeSeat or submitted to EscapeSeat.

Advertising and links to third-party sites

This website contains hyperlinks to web- or mobile sites operated by parties other than EscapeSeat. Such hyperlinks are provided for your information and reference only. EscapeSeat does not control such web- or mobile sites and is not responsible for their contents or your use of them. EscapeSeat's inclusion of hyperlinks to such web- or mobile sites does not imply any endorsement of the material on such web- or mobile sites or any association with their operators. You further acknowledge and agree that EscapeSeat shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available through any third party web- or mobile site.

Intellectual property

You agree not to copy, reverse engineer, or attempt to discover any source code, distribute or create derivative works based on the service, in whole or in part. You agree not to access the service by any means other than through the interface that is provided by EscapeSeat for use in accessing the service. In addition, any software that is made available from this website or app, including, without limitation, all HTML code and web controls, are owned by or licensed to EscapeSeat. Any reproduction or redistribution of this software is expressly prohibited. EscapeSeat's travel searching, planning and purchasing tools are to assist users in determining the availability of travel-related goods and services. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website or app in accordance with all terms of use herein. You agree to be financially responsible for all of your use of this website or app (as well as for use of your profile by others, including, without limitation, minors living with you). You also warrant that all information supplied by you or members of your household in using this website and app is true and accurate. You understand all purchases on third party web- or mobile sites are made under the terms of use of the outlined on the suppliers web- or mobile site and that any violation of any supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels or car- or holiday rentals, in your forfeiting any monies paid for such reservation(s) or purchase. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this web- or mobile site.

Travel destinations

Although most travel is completed without incident, travel to certain destinations may involve greater risk. By making travel available to particular destinations, EscapeSeat does not represent or warrant that travel to such points is advisable or without risk and is not liable for damages or losses that may result from travel to such destinations.

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